Правила за извършване на доставка
# Shipping Policy
Thank you for shopping with Fluffy!
We are committed to delivering your order as quickly and safely as possible.
## Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
## Delivery Time
Estimated delivery times:
• Europe: 10–18 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.
## Shipping Costs
We offer Free Shipping on all orders within Europe.
## Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your shipment on our site.
## Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
## Delays
While we do our best to ensure timely delivery, Fluffy is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
If you have any questions regarding your order, please contact us at:
support@fluffy.website